This Privacy Policy constitutes a part of Aladdin exchange Terms of Service (the “ToS”). The terms used in this Privacy Policy shall have the same meanings as in the ToS except as otherwise provided herein.
This Privacy Policy explains how Aladdin exchange collect, use, process, disclose, share, transfer, and protect personal information obtained through Aladdin exchange and its partners. The terms “we,” “us,” and “our” refer to Aladdin exchange. When we ask for certain personal information from users, it is because we are required by applicable laws or government orders to collect such information or it is relevant for our specified purposes.
Please carefully read the full content of this Privacy Policy. When visiting Aladdin exchange, regardless of whether or not you register for or log in to the Aladdin exchange Services, you acknowledge, understand, and consent to all articles described in this Privacy Policy. We will not use your personal information for any purpose not covered in this Privacy Policy or the ToS (including any other business rules of Aladdin exchange) without prior notification to you and your consent.
The latest Privacy Policy has incorporated elements from the General Data Protection Regulation (GDPR) as we act in accordance with its personal information processing rules within the European Economic Area (EEA). We utilize standard contract clauses, rely on the European Commission's adequacy decisions about certain countries, as applicable, and obtain your consent for these data transfers to third countries if required by applicable laws.
The followings are the types of information we collect when you register for and use Aladdin exchange Services:
When you create an Aladdin exchange Account, you provide us with your email address, name, date of birth, nationality, country code, gender, signature, utility bills, home address, password, and other information to help us identify you (“Identification Information”). You can also choose to add a phone number for SMS or Google Authenticator account for Two-Factor Authentication to improve account security.
If you agree to use biometric authentication methods to log in or use Aladdin exchange services, such as fingerprint recognition and facial recognition, you need to provide us with the corresponding information, such as the fingerprint information and facial information, and your consent to the processing of your biometric data.
To comply with global industry regulatory standards, local industry regulatory standards, and government orders in different aspects such as Anti-Money Laundering (AML), Know-Your-Customer (KYC), and Counter-Terrorist Financing (CTF), Aladdin exchange is required to collect personal information in addition to Identification Information, such as identity documents (including passport, driver's license, national identity card, state ID card, tax ID number, passport number, driver's license details, national identity card details, visa information, etc.), proof of address, source of fund declaration, purposes of fund documents, and source of wealth (“Regulation Information”) . We will explain to you the content and requirements of such personal information each time we collect information and we reserve the right to change the content and requirements of the collected information as the global industry regulatory standards, local regulatory standards or government orders change. This provision applies to both personal and institutional Aladdin exchange Accounts.
Most of the personal information that we collect is directly provided by you. In the following situations, we will collect and process the information about you:
We may collect information about you from third-party sources, including but not limited to, the following channels:
Anonymization is a data processing technique that removes or modifies personal information so that it cannot be associated with a specific individual. Except for this section, none of the other provisions of this Privacy Policy applies to anonymized or aggregated personal data (i.e. information about our Users that we combine together so that it no longer identifies or references an individual User).
We may use anonymized or aggregate customer data for any business purpose, including to better understand Users’ needs and behaviors, improve our products and services, conduct business intelligence and marketing, and detect security threats. We may perform our own analytics on anonymized data or enable analytics provided by third parties.
We use the information we collect about you for the following purposes or in the following ways:
We use personal information collected, like your phone number or email address to interact with you directly when providing customer support on a ticket or to keep you informed on logins, transactions, account security, and other aspects. Without collecting and processing your personal information for confirming each communication, we will not be able to respond to your submitted requests, questions, and inquiries. All direct communications are properly kept at Aladdin exchange or the service provider designated by Aladdin exchange, to be reviewed for accuracy, to be kept as evidence, or to be used to perform other statutory or contractual obligations.
We may process any information regarding your Aladdin exchange Account and use of Aladdin exchange Services as is necessary for the context of corporate acquisitions, mergers, or other corporate transactions.
We may share your personal information with our marketing partners for the purposes of targeting, modeling, and/or analytics as well as marketing and advertising.
We may share the information collected, including but not limited to your Identification Information and Transaction Information, for the purposes of rebates and other benefits.
We may disclose your personal information for any other purpose you consent to.
Aladdin exchange has kept your personal information safe using fault-tolerant secured storage with industry standard encryption and implemented a number of security measures to ensure that your information is not lost, abused, or altered, including, but not limited to:
Materials containing your personal information will be stored in a locked place.
Computer data containing your personal information will be stored in the computer systems and storage media that are subject to strict log-in restrictions.
Only authorized employees are permitted to come into contact with your personal information and such employees must comply with our internal confidentiality rules for personal data. We have also imposed strict physical access controls to buildings and files.
Encryption technology such as PCI Scanning and Secured Sockets Layered Encryption may be used to transmit and store your personal information. We use various currently available general security technologies and supporting management systems to minimize the risks that your information may be disclosed, damaged, misused, accessed without authorization, disclosed without authorization, or altered.
Our web server is protected by a “firewall”.
Please note that it is impossible to guarantee 100% security of information. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information. You agree that we shall not be liable for any information leakage and other losses not caused by our intention or gross negligence, including but not limited to hacker attack, power interruption, or unavoidable technical failure, to the maximum extent permitted by law.
If you suspect that your personal information has been compromised, especially account and/or password information, please lock your Aladdin exchange Account and immediately contact the Aladdin exchange Customer Support team at [email protected].
Unless otherwise stipulated by law or the ToS, you agree that we have the right but not the obligation to retain all the collected personal information for the duration of your Aladdin exchange Account for 5 more years after the account is closed.
You understand that we have the right to have all or some of the collected personal information transferred to or stored in other countries or regions than your country of nationality, your country of residence, or the country where the server is, without your specific consent, under the following circumstances:
Cookies are small amounts of data that are sent to your browser and stored on your computer’s hard drive to collect standard internet log information and visitor behavior information. When you visit Aladdin exchange, we can automatically collect information from you through cookies or similar technologies.
We use cookies in a range of ways to make your experience on our Platforms more enjoyable, including but not limited to:
We use different types of cookies, including but not limited to:
We use such cookies to help us identify you and remember your previous preferences and settings, which may include your device, your operating system, your preferred language, your location, and other session data. We use a mix of first-party and third-party cookies.
We use these cookies to collect information about your visit to Aladdin exchange, the content you view, the links you follow, and other information about your browsers, devices, your IP addresses, and referral URLs. We sometimes share certain parts of the collected information with third parties for marketing purposes. We may also share online data collected through cookies with our marketing partners. This means that when you visit another website, you may also be shown advertisements based on your browsing patterns on Aladdin exchange.
Most browsers are preset to accept cookies. You can adjust your browser setting to prevent cookies or to notify you as soon as cookies are loaded. However, stopping all cookies might mean that you cannot access or use some features of the Aladdin exchange.
We hope to ensure that you are fully aware of the data protection rights that you enjoy. Unless otherwise required by law or government orders, each User has the following rights:
You have the right to access or obtain copies of your personal information. We may charge a reasonable fee for providing the access service.
You have the right to correct your personal information that you deem inaccurate. You also have the right to ask us to complete the personal information that you deem incomplete within a reasonable limit.
You have the right to request the erasure of your personal data.
Under certain circumstances as required by law or as specifically reminded by us, you have the right to request us to restrict the processing of your personal information; however, you understand that such restriction of the processing may prevent us from providing you with some of Aladdin exchange Services.
Under certain circumstances as required by law or as specifically reminded by us, you have the right to object to the processing of your personal information; however, you understand that such objection to the processing may prevent us from providing you with some of Aladdin exchange Services.
Under certain circumstances as required by law or as specifically reminded by us, you have the right to request us to transmit the personal information that we collect to another body, or directly to you. We may charge a reasonable fee for providing the transmission service.
If you visit other third-party platforms or partner’s websites, apps via the links on Aladdin exchange, you should agree with and abide by their separate and independent privacy policies. We are not responsible for the content or the activities therein.
If you visit any link to any sub-platforms of TNC IT GROUP, you should agree with and abide by the separate and independent privacy policies of such sub-platforms. If the privacy policy of any sub-platform conflicts with this Privacy Policy, the privacy policy of such sub-platform shall prevail.
From time to time, Aladdin exchange may revise this Privacy Policy to reflect changes in law or our personal data collection, processing, and use practices. Changes to this Privacy Policy will be announced by posting on the www.aladdin25.com website. You shall regularly review the Privacy Policy and pay attention to its revisions. If you do not agree with the revised content, you shall stop accessing Aladdin exchange immediately. When an updated version of the Privacy Policy is released, your continued access to Aladdin exchange means that you agree to the updated content and agree to abide by the updated Privacy Policy.
We are committed to respecting the freedoms and rights of all our Aladdin exchange Users. Should have any questions or concerns regarding this Privacy Policy, or if you would like to file a data protection request, please refer to our Frequently Asked Questions at www.aladdin25.com and contact us on our Support Channel at [email protected].