When a visitor enters
the member's account, password, and other information that matches the login
information provided to the company to use the company's services and accesses
the company's mobile and web pages, all transactions made during the relevant
access period The conduct is considered to be due to the true intention of the
member. Therefore, members must maintain the security of their accounts,
passwords and other information, and must be careful of damage caused by financial
accidents or crimes themselves.
In the case of cryptocurrencies such as
bitcoin, the issuer does not exist, so no third parties inside or outside the
United Arab Emirates (including companies) guarantee value or guarantee
payment. Therefore, cryptocurrencies such as bitcoin may have very large
volatility depending on the law of the United Arab Emirates government, the
interpretation of the authority of
the administrative agency, and the economic environment, and the interpretation
of legal actions for transactions of cryptocurrencies such as bitcoin differs
from country to country. Since there are inherent risks, members must pay
attention to this point.
In the case of Aladdin
Exchange transaction service, it is a service provided by the company so that members
can trade cryptocurrencies with third parties using blockchain technology.
Currently, blockchain technology is evaluated as non-modifiable by a third
party, but this can be changed at any time due to technological advances or
other unforeseen circumstances.
The transaction details
of the cryptocurrency are recorded in the blockchain, allowing cryptocurrency
users around the world to check the truth of the transaction. However, if the
consistency of the blockchain for which transaction details are confirmed is
damaged due to reasons attributable to a third party such as a communication
service provider, inspection of the server in the company, or errors in the
blockchain itself, transactions are made by the company or a third party other
than the company. History can be restored to a specific point in the past.
The company makes
efforts to provide 365 days, 24 hours service, but this is not a guarantee. In
the event of a problem such as a temporary suspension of the service or an
error in the service due to illegal acts of a member or a third party, the
company resolves the problem and resumes the service. In this case, the member
may request the company to recover based on the transaction record held by the
company.
Recently, there have
been cases of using cryptocurrencies such as bitcoin as a means of electronic
financial fraud such as smishing and pharming. Therefore, members must take
care of themselves so that damage does not occur due to electronic financial
fraud, and if an investigation by an investigative agency, judiciary,
administrative agency, or other public authority is required due to an
electronic financial fraud, the account and electronic wallet need to be
frozen, The company may freeze the account and electronic wallet without the consent
of the member.
In the event of damage
to the company due to the member's illegal activity, the company may exercise
the right to claim damages against the member according to the law. Therefore,
please be sure to follow the laws and regulations to use the company's
services.
These Terms of Service are for the purpose of stipulating
the rights, obligations and matters of the company and members, and other
necessary matters for the use of Aladdin Exchange and all Aladdin
Exchange-related services that Aladdin Exchange (hereinafter referred to as the
“Company”) is responsible for.
The definitions of
terms used in these terms of service are as follows:
a. If the applicant for membership has previously
lost membership in accordance with these terms of service
b. In case of using the name other than the real name
or the name of another person
c.
When false or
incorrect information is entered or provided, or when the company does not
provide information
d. In case the application cannot be approved due to
reasons attributable to the applicant or in violation of all other matters
specified in this agreement.
e. If you intend to use the service for an illegal
purpose or a separate business purpose
f.
When the
application is made for the purpose of violating related laws or impeding
social order or morals
g. If the applicant is a US citizen, the citizens of
US territories, or anyone under the age of 19.
The Company strives to
protect the personal information of members in accordance with relevant laws
such as the Act on Promotion of Information and Communication Network
Utilization and Information Protection, and the Personal Information Protection
Act. Regarding the protection and use of personal information, relevant laws
and regulations and the company's personal information processing policy are
applied. However, the company's personal information processing policy does not
apply to screens linked to the outside of the screens produced and provided by
the company.
10.1.
Members must not do the following actions.
10.2.
Members must comply with related laws, these Terms of Service, information
notified or notified by the company in relation to the service, and must not
engage in any other acts that interfere with the company's business.
●
Yemen
●
Sri Lanka
●
Ethiopia
●
Syria
●
Trinidad and Tobago
●
Tunisia
●
Pakistan
●
Serbia
●
Bahama
●
Botswana
●
Ghana
●
Cambodia
●
Iran
●
North Korea
●
China
●
The United States of America and
the US territories
● The Independent State of Samoa
a.
The member is not a national, a
citizen or a permanent resident of a prohibited jurisdiction.
b.
Access to the Service will not be
possible while in prohibited jurisdictions.
c.
You have determined that you are
of majority age, possess the legal capacity to form a binding contract, and are
fully empowered to accept the TOS, use the Services, and conduct any
transactions on the Website.
d.
The information you provided to us
is accurate, true, and up-to-date.
e.
The Services are used by you only
for your personal interest and not by any other person, and you control all
keys and passwords to your account. If you are a natural person, you are not
acting as an agent or proxy for any other natural or legal person.
f.
All access to and usage of the
website and everything conducted on it are in full compliance with all
applicable laws, regulations, regulatory documents, and policies of the
Company. In particular, all
cryptocurrencies you bring on to the Website are legally obtained by you, and
none of them were derived from criminal activity, fraud, terrorism, or money
laundering.
g.
You have not and will not violate
the rights any third party by using the Services.
h.
Cryptocurrencies (of any kind)
that you use to transact on the Website are legally owned by you or you are
legally allowed to conduct trades with them.
i.
You are in compliance with all
relevant laws and regulations in your jurisdiction, and will continue to abide
by them, including reporting any trading or profits for taxation purposes.
j.
You haven't been removed from any
other exchange (including cryptocurrency exchanges or financial trading platforms)
for any reason at all.
k.
You have received independent
legal and financial advice before using any Services and have made an
independent judgment independent of any advertisements published by the Company
in your decision to use them.
l.
You have not used or will not use
any device, software, or system that alters your IP address from where you are
physically located in order to access our Website or Services.
a.
Malicious
Software.
The use of any software, or program, that interferes with or attempts to
interfere with the Company's daily operation, system, software, or any
transaction or activity on the Website is prohibited.
b.
Do not distribute, upload, or
transmit any malicious software.
c.
Do not interfere, intercept, or
expropriate any system, data, or information.
d.
Do not materially burden network
capacity in a way that disrupts a Company's system or our services.
e.
Illegal
Activity.
Use of the Company's services is not permitted for any activities deemed
illegal or criminal; this includes money laundering and terrorist activities.
f.
Intellectual
Property Protection. You must not use any of the Company's data, graphics, trademarks,
databases, copyrights, or other IP assets for commercial gain.
g.
Do not reproduce or reverse
engineer any software used by the Company.
h.
Do not use our brand, trademark
without our prior written consent.
i.
Do not provide false, incorrect,
or misleading information.
j.
Do not purposefully try to defraud
the Company or the Company’s members.
k.
Do not try to break into wallet
addresses, websites or any other networks loaded via the Website.
l.
The Company's services and
functionality are not intended for use in engaging in gambling activities,
including but not limited to lotteries, bidding fee auctions, sports
forecasting, fantasy sports leagues, contests, sweepstakes, and games of
chance.
m. Do
not attempt to use the service for harassing, abusing, or causing harm to
others.
8. You agree to follow the rules of
digital assets usage including the following:
a. The member must submit an order for buying and
selling digital assets to the company according to the method determined by the
company.
b. When a member submits a digital asset trading
order, he/she must have the digital assets necessary to conclude the trading
order in the Aladdin Exchange wallet. If the digital assets available in the
member's Aladdin Exchange wallet are insufficient for the amount to execute the
order submitted by the member, the company will cancel the entire order or
fulfill a partial order corresponding to the digital assets available to the
member's Aladdin Exchange wallet.
c.
The company
provides order confirmation information that summarizes the quantity, price,
and commission of digital assets the member intends to buy or sell before the
member submits the order. Members agree that even if the Company fails to
provide such order confirmation information, orders submitted by members will
not be affected.
d. Members agree that the company is not responsible
for changes in the price of digital assets. In the event of an interruption in
the digital asset market or an unavoidable event such as Article 21, Paragraph 1, the Company may
take one or more of the following actions, and the Company shall not be held
liable for any losses incurred to the members due to such actions.
1.
Suspension of
access to services
2.
Suspension of
all activities in the service
e. In order to check whether the information provided
by the member matches the facts when depositing and withdrawing cash and
digital assets, the company may request real name verification or identity
verification within the range permitted by law.
f.
If the
balance of the digital asset in the Aladdin Exchange wallet is greater than the
amount corresponding to the outstanding order, the member can send the amount
minus the fee to the external digital asset address. The member is responsible
for the accuracy of the external digital asset address provided by the member,
and the company is not responsible for sending digital assets to the external
digital asset address incorrectly entered by the member.
g. Members can cancel an order only before the order
submitted to the service is concluded. For partially executed orders, you can
cancel the remaining unfulfilled orders. The company may reject a request for
cancellation if a member submits an order at the market price.
1.
The company may suspend all services if it is difficult to continue the service
due to serious business reasons such as abolition of business due to business
transfer, division, merger, expiration of contracts with important affiliates,
or significant deterioration in profits of the service.
2.
The company can use the service if there is a reason for stopping the provision
of inevitable services such as defects in the digital asset itself, bankruptcy
or dissolution of important affiliates, termination of digital asset
transaction support, related laws and regulations Individual digital assets can
be added or excluded. The company will make reasonable efforts to notify
members in advance whether or not to remove digital assets. When certain
digital assets are excluded from the service provided by the company, the
company may transfer digital assets to personal wallets issued by exchanges other
than the Company for at least 30 days from the date of notification of
suspension of digital asset transaction support. Support.
3.
The content provided by the service is an auxiliary material for the use of the
service, and is not a solicitation or suggestion of investment or transaction.
The company does not guarantee the accuracy of the content and information
provided by other information providers.
4.
The company can support the transaction of new digital assets according to its
operating policy.
More information about the Fee Structure can be
found on this page: https://aladdin25.com/info/fees
●
Users must follow the Minimum Withdrawal Amount and
Minimum Deposit Amount specified on our website.
●
Users must pay the set amount of Withdrawal Fees set for
each cryptocurrency.
●
Makers must pay a fixed fee of 0.15%
●
Takers must pay a fixed fee of 0.15%
●
The company may restrict the member's service login if it
falls under any of the following items.
1. In case of
hacking and fraud
2. In case of suspected
identity theft
3. When a
national agency requests service restriction in accordance with relevant laws
and regulations
4. When it is
reasonably suspected of being involved in market price manipulation, money
laundering, unfair trade, criminal activity, etc.
5. If the case
of membership is confirmed as a minor
6. If you are
verified as a US citizen or a citizen of US territories.
7. When it is
confirmed that the member is making a deposit and withdrawal transaction to an
account in the name of another person
8. When any
other reason occurs, or when measures are necessary to prevent such occurrence.
●
The company may withhold or restrict the member's use of
transactions, deposits, and withdrawals in the following cases.
●
Accounts that are likely to be abused for crimes such as
voice phishing and money laundering (small amounts, long-term unused accounts,
etc.) may have their security level adjusted according to the operating policy.
●
The conditions and details of restrictions within the
scope of use restrictions in this article shall be
determined by the company in the operation policy and usage guide.
●
In the event
of restricting the use of the service or terminating the use contract pursuant
to these terms, the Company shall notify the
member.
●
Members may file an objection to the restriction of use
pursuant to these terms through the Aladdin Exchange
Customer Center. At this time, if the company admits that the objection is justified, the company immediately
resumes using the service.
●
The company may request a member to clarify the source of
the fund in order to determine whether the reason for the restriction on use
applies.
19.
Termination of Use Contract
a.
When it is unavoidable, such as wartime, incident,
natural disaster, or equivalent national emergency
b.
In case of compliance with governmental agencies' de
facto or legal administrative measures and orders
c.
In case of service failure of telecommunication service
companies including key telecommunications business operators under the
Telecommunications Business Act
d.
In the event of a service failure due to a defect in the
outsourced system that the company cannot manage or a cause attributable to the
user
e.
In case of server failure due to instantaneous increase
in access to the homepage or a large number of orders for some items
f.
In the event of a failure or error in the transaction
system, deposit/withdrawal system, network of each digital
asset (ex : Bitcoin network) within the service
1.
Appointment
and management of information protection officer
2.
Information protection education
3.
Computer room (a place where computing equipment,
communication and security equipment are installed that store important
information or necessary for digital asset transactions, which is the company’s
essential business), facilities in the building where the computer room is
located, and information protection system (information processing system
Equipment and programs to protect information, etc. from leakage, forgery,
tampering, or disrupting the normal service of the information processing
system) and information processing systems (hardware, software and related
equipment used in the information technology sector, including digital asset
transactions)
4.
Establish information security incident response plan
5.
Regular inspection of information protection measures and
countermeasures against security incidents
6.
Matters prescribed by digital asset handling companies in
other information protection laws.
22.
Important Matters
Digital assets are not endorsed by financial
institutions or governments. In addition, the high level of risk associated
with digital assets and digital asset trading, volatility in the cryptocurrency
market, problems with internet connection or disconnection, blockchain,
software errors, hacking, phishing or malicious software attacks, loss of
significant or all cryptocurrencies, hard Members agree that the company or affiliates
are not liable for losses arising from or incurred due to the specified risks,
such as changes in laws and regulations in all jurisdictions related to forking
and cryptocurrency. In no case should the company be construed as guaranteeing
the financial security of the digital assets provided by the company. Members
can trade digital assets to recognize the loss of some or all of their
investments. Members are not responsible for any losses arising or arising from
the sale of digital assets available on the website. The company is not liable
in any way.
Last Updated on November 28, 2021.