The main content of these basic Terms of Service is that the company
separately notifies the members for the rights and interests of the company and
members, in order to fulfill the legal obligations under the Act on the
regulation of the Terms of Service. Therefore, members must check the main
When a visitor enters the member's account, password, and other
information that matches the login information provided to the company to use
the company's services and accesses the company's mobile and web pages, all
transactions made during the relevant access period The conduct is considered
to be due to the true intention of the member. Therefore, members must maintain
the security of their accounts, passwords and other information, and must be
careful of damage caused by financial accidents or crimes themselves.
In the case of cryptocurrencies such as bitcoin, the issuer does not
exist, so no third parties inside or outside the United Arab Emirates
(including companies) guarantee value or guarantee payment. Therefore,
cryptocurrencies such as bitcoin may have very large volatility depending on
the law of the United Arab Emirates government, the interpretation of the authority of the administrative
agency, and the economic environment, and the interpretation of legal actions
for transactions of cryptocurrencies such as bitcoin differs from country to
country. Since there are inherent risks, members must pay attention to this
In the case of Aladdin Exchange transaction service, it is a service
provided by the company so that members can trade cryptocurrencies with third
parties using blockchain technology. Currently, blockchain technology is
evaluated as non-modifiable by a third party, but this can be changed at any
time due to technological advances or other unforeseen circumstances.
The transaction details of the cryptocurrency are recorded in the
blockchain, allowing cryptocurrency users around the world to check the truth
of the transaction. However, if the consistency of the blockchain for which
transaction details are confirmed is damaged due to reasons attributable to a
third party such as a communication service provider, inspection of the server
in the company, or errors in the blockchain itself, transactions are made by the
company or a third party other than the company. History can be restored to a
specific point in the past.
The company makes efforts to provide 365 days, 24 hours service, but
this is not a guarantee. In the event of a problem such as a temporary suspension
of the service or an error in the service due to illegal acts of a member or a
third party, the company resolves the problem and resumes the service. In this
case, the member may request the company to recover based on the transaction
record held by the company.
Recently, there have been cases of using cryptocurrencies such as
bitcoin as a means of electronic financial fraud such as smishing and pharming.
Therefore, members must take care of themselves so that damage does not occur
due to electronic financial fraud, and if an investigation by an investigative
agency, judiciary, administrative agency, or other public authority is required
due to an electronic financial fraud, the account and electronic wallet need to
be frozen, The company may freeze the account and electronic wallet without the
consent of the member.
In the event of damage to the company due to the member's illegal
activity, the company may exercise the right to claim damages against the
member according to the law. Therefore, please be sure to follow the laws and
regulations to use the company's services.
These Terms of Service are
for the purpose of stipulating the rights, obligations and matters of the
company and members, and other necessary matters for the use of Aladdin Exchange
and all Aladdin Exchange-related services that Aladdin Exchange (hereinafter
referred to as the “Company”) is responsible for.
The definitions of terms used in these terms of service are as
- "Service" means the Company's digital asset transaction
service and related services that can be used by members regardless of
terminal (including various wired and wireless devices such as PCs and
refers to a customer who accesses the service, signs a use contract with
the company in accordance with these Terms of Service, and uses the
service provided by the company.
(ID or account)" refers to a combination of letters or numbers that
the company gives to the member to identify the member and provide the
service after the member agrees to these Terms of Service and privacy
asset" refers to information that exists electronically in the
blockchain, such as Bitcoin and Ethereum that can be traded in the service,
and refers to the object of the service.
Digital Asset Address" means any digital asset address or account
owned or used by a Member or another person, outside of the Service.
Addresses of external digital assets are not owned, controlled or operated
by the company.
Exchange Wallet" means a digital asset wallet used by the Company to
store digital assets associated with a Member's Aladdin Exchange ID.
Members can send and receive digital assets with "External Digital
Asset Address" through "Aladdin Exchange Wallet".
- "Post" refers to
information or materials in online digital form, such as codes, letters,
figures, colors, voices, sounds, images, and images (including complexes
of these) provided by the company to members.
- "Market" refers to a
virtual space where members can buy and sell digital assets according to
- "Important Affiliate"
refers to a company that provides some important functions of the
"Service" by entering into an alliance contract with the
- “Rewards” is an event reward
executed by a member on the Aladdin exchange and can be changed with TNC
coins in the future.
Digital Assets are based on protocols that support “Staking”. The Company
may stake these Digital Assets on your behalf if you hold them in your
Account. Your Digital Assets might be exposed to additional risk when
staked. The Company is not liable for any losses you might incur related
Trade" refers to the act of trading digital currencies within the
Company Special Trade portal. Users will trade their digital currencies
within the portal for 365 days to earn weekly digital currency rewards.
Posting and Revision of Terms of Service
- The company posts
the contents of this agreement within the service or through the
connection screen so that members can easily understand.
- If necessary, the company may
revise these Terms of Service to the extent that it does not violate
relevant laws and regulations.
- We may revise and update this
Terms of Service time to time and this will be notified by posting the
updated Terms of Service on the website and/or may also send other
communications. However, in the case of changes that are unfavorable to members,
it will be notified from 30 days before the effective date.
- In the event that the member does
not expressly express his or her intention to reject it, even though the
company clearly informs the member that the expression of intention is
deemed to have been expressed if the member does not express his or her
intention by the day before the application date while notifying in
accordance with the preceding paragraph.
- If the member does not agree to
the revised Terms of Service, the member may express his or her intention
to reject the service by the day before the effective date and terminate
the service use contract.
4. Interpretation of Terms of Service
- The company may
have a separate operating policy in addition to these terms of service.
- Any matters or interpretations
not specified in these terms of service shall be in accordance with the
operating policy, usage guide, and related laws.
5. Conclusion of use contract
contract, a person who wants to become a member (hereinafter referred to
as "subscription applicant") agrees to the terms of service
provided by the company, and then completes the application for
subscription according to the procedure set by the company, and the
company responds to such application. It is concluded upon acceptance.
- The Company may not approve the
application of the applicant for subscription if there is a reason falling
under each of the subparagraphs below, and if the reasons for each of the
following subparagraphs are confirmed even after signing up, the company
may cancel the acceptance or suspend the contract of use.
a. If the applicant for membership has previously lost membership in
accordance with these terms of service
b. In case of using the name other than the real name or the name of
c. When false or incorrect information is entered or provided, or when the
company does not provide information
d. In case the application cannot be approved due to reasons attributable
to the applicant or in violation of all other matters specified in this
e. If you intend to use the service for an illegal purpose or a separate
f. When the application is made for the purpose of violating related laws
or impeding social order or morals
g. If the applicant is a US citizen, the citizens of US territories, or
anyone under the age of 19.
- The timing of establishment of
the use contract is when the company indicates the completion of account
creation in the application process or when a notification in accordance
with the method of Article 19 reaches the applicant.
- In order to check whether the
information provided by the member is consistent with the facts, the
company may request real name verification or self-certification through a
professional organization within the scope permitted by law.
6. Change of member information
- Members can view
and modify their personal information at any time through the service.
However, the ID required for service management cannot be modified.
- If the information entered at the
time of membership application is changed, the member must correct the
change directly in the service or notify the company of the change through
the customer center.
- The company is not responsible for
any disadvantages caused by the member not notifying the company of the
changes in the preceding paragraph.
7. Management of member information
- The company is
concerned that the member's information may leak personal information, may
be misunderstood as someone other than the member himself, or be against
antisocial or public morals, infringe on the rights of a third party, or
be mistaken for the company and its operator. If there is, you can
restrict the use of the member information. In addition, even in other
cases, the company may restrict the use of the exchange if it is deemed
necessary by the company's reasonable judgment.
- If the account and password
registered by the member match those registered with the company, the
company regards the user as a member without a separate verification
- Members are responsible for
keeping all information necessary for account access, including passwords,
securely to prevent unauthorized third parties from accessing the member's
- If the member recognizes that the
account access information has been lost, stolen, or disclosed to a third
party, the member must immediately notify the company. The company may
immediately take measures such as suspension of account use.
- The company is not responsible for
any damages caused to members due to the loss, theft or disclosure of
access information such as the member's account password. However, this is
not the case in the case of intentional or negligence of the company.
8. Protection of personal information
The Company strives to protect the personal information of members
in accordance with relevant laws such as the Act on Promotion of Information
and Communication Network Utilization and Information Protection, and the
Personal Information Protection Act. Regarding the protection and use of
personal information, relevant laws and regulations and the company's personal
information processing policy are applied. However, the company's personal
information processing policy does not apply to screens linked to the outside
of the screens produced and provided by the company.
- The company
complies with the relevant laws and regulations and these terms of
service, and makes every effort to provide continuous and stable service.
- The company may have a security
system to protect personal information (including credit information) so
that members can safely use the service, and disclose and comply with the
personal information processing policy.
- If the company deems that opinions
or complaints raised by members in relation to the service use are
legitimate, they must handle them, and can deliver the processing process
and results to members through 1:1 inquiries or e-mail.
10.1. Members must not do the following actions.
- Theft of
information from others
- Change of information posted by
- Transmission or posting of
information (computer programs, etc.) other than the information set by
- Infringement of intellectual
property rights such as copyrights of the company and other third parties
- Acts that damage the reputation of
the company and other third parties or interfere with business
- Disclosure or posting of obscene
or violent messages, images, voices, false facts, and other information
contrary to public order and good manners.
- Using the service for profit
without the prior consent of the company
- Access to the service through
automated means such as Agent, Script, Spider, Spyware, Toolbar, or other
illegal methods without prior consent of the company, exposure Unlawfully
generating or increasing the number of times and clicks, applying for
service use, and causing load on the company's server
- Collecting personal information
and account information of other members
- Disrupting the sound trading order
by unfairly affecting the market price of digital assets
- Other illegal or unfair practices.
10.2. Members must comply with related laws,
these Terms of Service, information notified or notified by the company in
relation to the service, and must not engage in any other acts that interfere
with the company's business.
11. Retribution of rights
- Copyright and
intellectual property rights for the service belong to the company.
- In relation to the service, the
company grants only the right to use the service according to the terms of
use set by the company, and the member cannot transfer, sell, or dispose
12. Provision of Services, etc.
- The company can
divide the service into a certain range and specify the available time
separately for each range. However, in such cases, the contents will be
notified in advance.
- In principle, the service is
provided 24 hours a day, 365 days a year.
- The Company may temporarily suspend
the provision of services in the event of maintenance, inspection,
replacement or breakdown of information and communication facilities such
as computers, communication disruptions, or operational reasons. In this
case, the company notifies the member through the initial service screen
or notice board in advance. However, if there is an unavoidable reason
that the company cannot notify in advance, it may be notified afterwards.
- The company may inspect if
necessary to provide the service, and the inspection time will follow the
notice on the service provision screen.
- The company may
change the contents of the service, operational and technical matters in
order to provide stable service.
- When changing the service, the
company notifies in advance by specifying the details of the change and
the date of application. However, if there is an unavoidable reason that
the company cannot notify in advance, it may be notified after the fact.
- If the member does not agree to
the service change, the member may express his or her intention to reject
the service and terminate the use contract.
Aladdin Exchange Staking
As time permits, Aladdin
exchange will run Staking Programs for certain kinds of Digital Currencies in
order to reward users who hold these Digital Currencies in their Aladdin
accounts, according to certain rules. You should take note of the following
when participating in stake programs:
a. The Staking Programs
are free unless otherwise indicated by Aladdin, and Users may trade during
b. The proceeds of any
Staking Programs are not guaranteed by Aladdin;
C. Aladdin reserves the
right to initiate or terminate Staking Programs for Digital Currencies at any
time or modify the rules associated with such programs;
d. Aladdin Account holders
shall ensure that the sources of the Digital Currencies they hold are legal and
compliant, and comply with any laws and regulations related to these
currencies. In any event, Aladdin reserves the right to take necessary steps in
pursuance of these Terms or Aladdin Platform Rules, including, without
limitation, freezing Aladdin Accounts or removing the Digital Currencies that
have been granted to Users who violate the rules of respective Staking
15. Aladdin Exchange Special Trade
Exchange will run Special Trade Plans for users to earn a certain percentage of
digital currencies based on the number of digital currencies they trade for 365
days within the Aladdin Exchange Special Trade portal. You should take note of
the following when Subscribing to Aladdin Exchange's Special Trade Plans:
Trade Plans are free unless otherwise indicated by Aladdin;
of any Special Trade Plans are not guaranteed by Aladdin;
reserves the right to initiate or terminate Special Trade Plans for Digital
Currencies at any time or modify the rules associated with such programs;
Account holders shall ensure that the sources of the Digital Currencies they
hold are legal and compliant, and comply with any laws and regulations related
to these currencies. In any event, Aladdin reserves the right to take necessary
steps in pursuance of these Terms or Aladdin Platform Rules, including, without
limitation, freezing Aladdin Accounts or removing the Digital Currencies that
have been granted to Users who violate the rules of respective Special Trade
Exchange will not return the traded digital currencies, and will instead
convert them into rewards distributed weekly for 365 days.
- The member acknowledges,
understands, and accepts the Terms of Service contained in the TOS when
registering for membership and/or logging on to the Website.
- If a member does not agree
with the Terms of Service in the TOS, he or she should immediately stop
logging into the Website and cease using the Website's Services.
- Any person who is younger
than 19 years of age, or younger than the minimum age required by a
different applicable law in the member's jurisdiction, is not allowed to
use the Service provided by the Company.
- Member agrees he/she is
capable of reading, understanding, acknowledging, and accepting the Terms
- As required by international
monitoring bodies such as the Financial Action Task Force (FATF), users
who are citizens, nationals, permanent residents, or residents of a
prohibited jurisdiction will not be permitted access to the Service. The
following are prohibited jurisdictions:
● Sri Lanka
● Trinidad and Tobago
● North Korea
● The United States of
America and the US territories
● The Independent State of
- To the Company, all members
The member is not a national, a citizen or a permanent resident of
a prohibited jurisdiction.
Access to the Service will not be possible while in prohibited
You have determined that you are of majority age, possess the legal
capacity to form a binding contract, and are fully empowered to accept the TOS,
use the Services, and conduct any transactions on the Website.
The information you provided to us is accurate, true, and
The Services are used by you only for your personal interest and
not by any other person, and you control all keys and passwords to your
account. If you are a natural person, you are not acting as an agent or proxy
for any other natural or legal person.
All access to and usage of the website and everything conducted on
it are in full compliance with all applicable laws, regulations, regulatory
documents, and policies of the Company.
In particular, all cryptocurrencies you bring on to the Website are
legally obtained by you, and none of them were derived from criminal activity,
fraud, terrorism, or money laundering.
You have not and will not violate the rights any third party by
using the Services.
Cryptocurrencies (of any kind) that you use to transact on the
Website are legally owned by you or you are legally allowed to conduct trades
You are in compliance with all relevant laws and regulations in
your jurisdiction, and will continue to abide by them, including reporting any
trading or profits for taxation purposes.
You haven't been removed from any other exchange (including
cryptocurrency exchanges or financial trading platforms) for any reason at all.
You have received independent legal and financial advice before
using any Services and have made an independent judgment independent of any
advertisements published by the Company in your decision to use them.
You have not used or will not use any device, software, or system
that alters your IP address from where you are physically located in order to
access our Website or Services.
- You agree to follow these
rules when you use this Company's services:
a. Malicious Software. The use of any software, or
program, that interferes with or attempts to interfere with the Company's daily
operation, system, software, or any transaction or activity on the Website is
b. Do not distribute, upload,
or transmit any malicious software.
c. Do not interfere,
intercept, or expropriate any system, data, or information.
d. Do not materially burden
network capacity in a way that disrupts a Company's system or our services.
e. Illegal Activity. Use of the Company's services is
not permitted for any activities deemed illegal or criminal; this includes
money laundering and terrorist activities.
f. Intellectual Property Protection. You must not use any of
the Company's data, graphics, trademarks, databases, copyrights, or other IP
assets for commercial gain.
g. Do not reproduce or
reverse engineer any software used by the Company.
h. Do not use our brand,
trademark without our prior written consent.
i. Do not provide false,
incorrect, or misleading information.
j. Do not purposefully try to
defraud the Company or the Company’s members.
k. Do not try to break into
wallet addresses, websites or any other networks loaded via the Website.
l. The Company's services and
functionality are not intended for use in engaging in gambling activities,
including but not limited to lotteries, bidding fee auctions, sports
forecasting, fantasy sports leagues, contests, sweepstakes, and games of
m. Do not attempt to use the
service for harassing, abusing, or causing harm to others.
You agree to follow the rules of digital assets usage including the following:
a. The member must submit an order for buying and selling digital assets
to the company according to the method determined by the company.
b. When a member submits a digital asset trading order, he/she must have
the digital assets necessary to conclude the trading order in the Aladdin
Exchange wallet. If the digital assets available in the member's Aladdin
Exchange wallet are insufficient for the amount to execute the order submitted
by the member, the company will cancel the entire order or fulfill a partial
order corresponding to the digital assets available to the member's Aladdin
c. The company provides order confirmation information that summarizes the
quantity, price, and commission of digital assets the member intends to buy or
sell before the member submits the order. Members agree that even if the
Company fails to provide such order confirmation information, orders submitted
by members will not be affected.
d. Members agree that the company is not responsible for changes in the
price of digital assets. In the event of an interruption in the digital asset
market or an unavoidable event such as Article 21, Paragraph 1, the Company may take one or more of the
following actions, and the Company shall not be held liable for any losses
incurred to the members due to such actions.
1. Suspension of access to services
2. Suspension of all activities in the service
e. In order to check whether the information provided by the member
matches the facts when depositing and withdrawing cash and digital assets, the
company may request real name verification or identity verification within the
range permitted by law.
f. If the balance of the digital asset in the Aladdin Exchange wallet is
greater than the amount corresponding to the outstanding order, the member can
send the amount minus the fee to the external digital asset address. The member
is responsible for the accuracy of the external digital asset address provided
by the member, and the company is not responsible for sending digital assets to
the external digital asset address incorrectly entered by the member.
g. Members can cancel an order only before the order submitted to the
service is concluded. For partially executed orders, you can cancel the
remaining unfulfilled orders. The company may reject a request for cancellation
if a member submits an order at the market price.
1. The company may suspend all services if it is
difficult to continue the service due to serious business reasons such as
abolition of business due to business transfer, division, merger, expiration of
contracts with important affiliates, or significant deterioration in profits of
2. The company can use the service if there is a
reason for stopping the provision of inevitable services such as defects in the
digital asset itself, bankruptcy or dissolution of important affiliates,
termination of digital asset transaction support, related laws and regulations
Individual digital assets can be added or excluded. The company will make
reasonable efforts to notify members in advance whether or not to remove
digital assets. When certain digital assets are excluded from the service
provided by the company, the company may transfer digital assets to personal
wallets issued by exchanges other than the Company for at least 30 days from
the date of notification of suspension of digital asset transaction support.
3. The content provided by the service is an
auxiliary material for the use of the service, and is not a solicitation or
suggestion of investment or transaction. The company does not guarantee the
accuracy of the content and information provided by other information
4. The company can support the transaction of
new digital assets according to its operating policy.
information about the Fee Structure can be found on this page: https://aladdin25.com/info/fees
may be incurred for part of the Services provided by us to the Users. By
using our Services, you agree to incur these fees.
- The Company has the right to set
and modify our fee structure and at our own discretion. We may also start
charging fees on free services. Any fee
changes shall be announced in advance.
- If you do not
agree with any fees charged, You should stop using the Service
immediately. You are still responsible for any fees previously incurred.
otherwise stated or agreed, the User agrees that we have the right to
automatically and without prior notice deduct the above-mentioned service
fees directly from the assets of the User account.
- If You do not
pay in full and on time, we reserve the right to interrupt, suspend or
terminate the service.
● Users must follow the Minimum Withdrawal Amount
and Minimum Deposit Amount specified on our website.
● Users must pay the set amount of Withdrawal Fees
set for each cryptocurrency.
● Makers must pay a fixed fee of 0.15%
● Takers must pay a fixed fee of 0.15%
19. Deposits and Withdrawals
may fund their Aladdin Exchange account by depositing Digital Currency.
Digital Currency deposited in your Aladdin Exchange account can only be
traded on our platform.
- Deposit and
withdrawal are subject to limitation and will incur fees.
- Users must
deposit more than the minimum deposit amount specified on our Fee
- If users
deposit less than the minimum amount, the deposited amount will be
amount accumulation will be dealt based on case by case basis. We strongly
advise users to deposit more than the minimum amount as the process may
take up to a month to resolve.
20. Restrictions on use, etc.
● The company may restrict the member's service
login if it falls under any of the following items.
1. In case of hacking and fraud
2. In case of suspected identity theft
3. When a national agency requests service restriction in
accordance with relevant laws and regulations
4. When it is reasonably suspected of being involved in
market price manipulation, money laundering, unfair trade, criminal activity,
5. If the case of membership is confirmed as a minor
6. If you are verified as a US citizen or a citizen of US
7. When it is confirmed that the member is making a
deposit and withdrawal transaction to an account in the name of another person
8. When any other reason occurs, or when measures are
necessary to prevent such occurrence.
● The company may withhold or restrict the member's
use of transactions, deposits, and withdrawals in the following cases.
the case of membership is confirmed as a minor
- Hacking and fraudulent accidents
have occurred or are suspected to have occurred
- In case of suspected identity
- When a national agency requests
service restriction in accordance with relevant laws and regulations
- If you are involved in or
reasonably suspect that you are involved in market price manipulation,
money laundering, unfair trade, criminal activities, etc.
- When it is
confirmed that the member is making a deposit and withdrawal transaction
to an account in the name of another person
- In the event of any other reason
corresponding to each of the subparagraphs, or when measures are necessary
to prevent such occurrence
- When deposits are made to trade
digital assets on behalf of others such as purchasing agents
- When it is difficult for the
company to check the IP that the member actually accessed, such as when
connecting using a VPN
- If the account
is presumed to be used for crime (voice phishing, etc.)
● Accounts that are likely to be abused for crimes
such as voice phishing and money laundering (small amounts, long-term unused
accounts, etc.) may have their security level adjusted according to the
● The conditions and details of restrictions within
the scope of use restrictions in this article shall be
determined by the company in the operation policy and usage guide.
● In the event of restricting the use of the service or terminating the
use contract pursuant to these terms, the Company
shall notify the member.
● Members may file an objection to the restriction
of use pursuant to these terms through the Aladdin
Exchange Customer Center. At this time, if the company admits that the objection is justified, the company immediately
resumes using the service.
● The company may request a member to clarify the
source of the fund in order to determine whether the reason for the restriction
on use applies.
20. Termination of Use Contract
can apply for termination of the use contract at any time through the
customer center in the service, and the company must deal with it
immediately as stipulated by relevant laws.
- When the following reasons occur
to the member, the company may set a time limit to use the service and
request correction. Despite the request for correction, the contract of
use may be terminated if the correction is not made within a considerable
period of time or if the same violation is repeatedly committed two or
- In the
event of a violation of the member's obligations stipulated in these
Terms of Service.
- In case of
violating related laws such as illegal communication and hacking in
violation of the Act on the provision and operation of illegal programs
in violation of copyright law, promotion of information and communication
network use, and information protection, distribution of malicious
programs, and excessive access rights.
- When an act or
attempt is made to hinder the smooth progress of the service provided by
- In the case of
any other reason that cannot maintain this contract due to the reasons
applicable to each subparagraph.
- Upon termination of the use
contract pursuant to the preceding paragraph, all benefits obtained
through the use of the service lapse, and the company does not compensate
- In the event of termination of
the service use contract pursuant to this Article, the Company shall
notify the member by the method pursuant to Article 19.
- When the termination of the use
contract is completed, all information of the member except for the
information that the company must hold in accordance with the relevant
laws and personal information processing policy will be deleted.
- In spite of the preceding
paragraph, if the company terminates the use contract pursuant to 18.2,
the company may keep the member's information for a certain period of time
for receiving and processing the member's objection, and after that
period, the member's information (however, Digital asset transactions are
- When the company notifies the member, it can be done using the
e-mail address provided by the member unless otherwise specified in these
Terms of Service.
- If the
company notifies all members, it can replace the notice in the preceding
paragraph by posting it on the bulletin board within the service for more
than 7 days.
- If the company or member inflicts damage to the other party by violating
these Terms of Service, it is liable to compensate for the damage.
However, this is not the case if there is no intention or negligence of
- In the
event of any damage to a member due to the following reasons, the Company
shall not be held liable for the damage if it proves that the company has
taken the care of the administrator necessary to prevent the member from
When it is
unavoidable, such as wartime, incident, natural disaster, or equivalent
In case of compliance
with governmental agencies' de facto or legal administrative measures and
In case of
service failure of telecommunication service companies including key
telecommunications business operators under the Telecommunications Business Act
In the event
of a service failure due to a defect in the outsourced system that the company
cannot manage or a cause attributable to the user
In case of
server failure due to instantaneous increase in access to the homepage or a
large number of orders for some items
In the event
of a failure or error in the transaction system, deposit/withdrawal system,
network of each digital asset (ex : Bitcoin network)
within the service.
- Necessary manager's caution in
Article 20 paragraph 2 includes the following.
Appointment and management of
information protection officer
3. Computer room (a place where computing equipment,
communication and security equipment are installed that store important
information or necessary for digital asset transactions, which is the company’s
essential business), facilities in the building where the computer room is
located, and information protection system (information processing system
Equipment and programs to protect information, etc. from leakage, forgery, tampering,
or disrupting the normal service of the information processing system) and
information processing systems (hardware, software and related equipment used
in the information technology sector, including digital asset transactions)
information security incident response plan
inspection of information protection measures and countermeasures against
prescribed by digital asset handling companies in other information protection
23. Important Matters
Digital assets are not endorsed by financial institutions
or governments. In addition, the high level of risk associated with digital
assets and digital asset trading, volatility in the cryptocurrency market,
problems with internet connection or disconnection, blockchain, software
errors, hacking, phishing or malicious software attacks, loss of significant or
all cryptocurrencies, hard Members agree that the company or affiliates are not
liable for losses arising from or incurred due to the specified risks, such as
changes in laws and regulations in all jurisdictions related to forking and
cryptocurrency. In no case should the company be construed as guaranteeing the
financial security of the digital assets provided by the company. Members can
trade digital assets to recognize the loss of some or all of their investments.
Members are not responsible for any losses arising or arising from the sale of
digital assets available on the website. The company is not liable in any way.
Last Updated on March 23, 2023.